We offer a curated collection of kitchen essentials, home decor, and arts – all designed to add style and functionality to your space.
2. Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available across India. Please keep the exact amount ready at the time of delivery.
3. How long will it take to receive my order?
Orders are processed in 1–3 business days. Delivery takes 4–10 business days, depending on your location.
4. How do I track my order?
Once your order is shipped, you'll receive a tracking link via SMS or email. You can also contact us for live updates.
5. Do you offer free shipping?
Yes! We offer FREE shipping on all orders, including COD and prepaid.
6. Can I cancel or change my order?
Orders can be modified or canceled only before shipping. Once dispatched, changes are not possible.
7. What if I missed the delivery?
Our courier will attempt delivery up to 3 times. Make sure your phone is reachable. After failed attempts, the order may be returned to us.
8. What is your return/refund policy?
We accept returns for damaged or defective products within 7 days of delivery. Please share unboxing video and images as proof for smooth processing. Refunds are issued via bank transfer or UPI once the return is verified.
9. Are your products original and high quality?
Absolutely! All products are sourced from verified suppliers and go through strict quality checks before dispatch.
10. How can I contact you?
You can reach us via: 📧 Email: samboxteam@gmail.com 📱 WhatsApp/Call: 09270452313 📩 Instagram DM: samboxstore
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